Was this review helpful? Yes There are 1 helpful reviews 1 No. Report Share. It was a great experience. Everyone was kind. My manager helped me. Now it became ComData so everything changed. Une mafia avec une mauvaise organisation. Pros Emplacement au bord de la mer. Cons Ils sont trop nombreux pour les citer CCA International is a leading European player in customer engagement, innovating to adapt to the new demands of its customers and the new expectations of consumers.
We deliver omni-channel customer experience wherever and whenever your customers want and need it. Pros Formation a jour. Do you enjoy working at your company? Help people considering your employer make a good choice. Pros late starting job 12 noon. Cons high employment turn around. CCA International develops a multi-shore, digital and Pan-European offer through 24 sites in 12 countries and counts important e-commerce players among its clients. We will combine their talents, vision and tenacity to leverage the assets of their new group.
The company have been helping clients to maximise their customer value since Combining an international footprint with strong local expertise, their teams of over 50, passionate employees work in 30 languages across 4 continents and 22 countries. The company offers a full range of services, from outsourcing of customer interactions and processes to customer experience consulting — all achieved with a smart blend of people, process and technology. The group has constantly developed through organic growth, acquisition of internal sites to its customers and acquisitions, 6 to date all successfully integrated — counts among its clients top international brands.
CCA International develops a multi-shore, digital and pan-European offer through 24 sites in 12 countries, its 6, employees are spread over the French territory, Morocco and the Indian Ocean — Mauritius and Madagascar — for Francophone offshore operations as well as in 8 Western Europe countries. Cons Low pay. Yes There are 4 helpful reviews 4 No.
Yes There are 3 helpful reviews 3 No There are 2 unhelpful reviews 2. Great job, terrible management and computers! If they would have told us the truth about all of this, I might still be working there. The Management do not exactly help you when you start out and the computers My god the computers will crash on you every second forcing you to quit the programme and leave a customer waiting and getting aggitated.
I guess its not all bad, but this just wasn't my cup of tea within the environment. It felt like I was sold a dream. Yes There are 4 helpful reviews 4 No There are 1 unhelpful reviews 1. We want to help you find great companies.
Help us be the best! A typical day at work is logging our lines and start taking calls from customers that can call us for any reason what the trick then is to turn there call in to sale. Working at CCA international teaches you how every sort of person is you can have customers that are happy when they call you and customers that can be angry and swear at you what you always have to remember it is not personal so never to react the same way the customer.
The Management isn't all that great on a normal day I would ask my colleagues for help. Pros Great colleagues. Cons never a set time. Pros no pros. Cons a lot oc cons. Yes There are 7 helpful reviews 7 No There are 2 unhelpful reviews 2. See more CCA International reviews. Claimed Profile. Want to know more about working here? Ask a question about working or interviewing at CCA International. Our community is ready to answer.
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